Firmware
Technical Support
Vnish developers provide users with a comprehensive support system, including self-diagnostic tools and direct communication channels with specialists.
- Official Website: The central access point for downloading the latest firmware versions, reading official news, and accessing the project’s main resources.
- Telegram Channel: The main channel for receiving timely announcements, posting updates, and live communication in specialized support chats (in Russian and English).
- Documentation and FAQ: Detailed installation instructions, Toolkit guides, and frequently asked questions are available on the official website for self-setup.
- Diagnostic Report: Users can generate a report in the "Overview" tab, allowing technical specialists to access detailed logs of chip status, power supplies, and system processes for rapid problem identification.
- Developer API: The firmware supports an open API, used to integrate devices into monitoring systems (e.g., Anthill) and automate real-time farm management.
- Direct Support: Provided via specialized Telegram chats where users receive assistance with firmware setup and operation.
- Remote Assistance: In complex cases, support can be provided through remote access tools (such as AnyDesk) for direct specialist intervention in hardware configuration.
- Media Resources: The official YouTube channel contains visual video guides for software installation, Toolkit usage, and fine-tuning (autotuning) of ASICs.